FAQ’s

If cared for correctly our furniture will last up to 20 years depending on the type of leather or fabric you choose. With our furniture, our seat cushions & on some ranges back cushions can be removed so you can replace them when the furniture starts looking worn & therefore it is likely that you will become tired of the furniture long before the furniture looks too tired for you!

As most of you know there are many items being imported in to the UK at the moment & very few British manufacturing companies remaining, we are proud of the 100% British made furniture we have to offer. All of our materials used to manufacture our furniture are carefully selected from the UK (where available) & the techniques used to manufacture are the traditional techniques that have been developed through hundreds of years & every piece is HAND CRAFTED specifically for your requirements. We do not mass produce any of our furniture & we certainly do not use any machines to reduce the manufacturing costs. With this in mind our prices are very competitive for the service & high quality.

You have probably noticed that when it comes to Springvale leather, the possibilities are endless. This is because unlike many other furniture manufacturers we have unlimited leather & fabric options, in fact the largest selection in the UK. We understand it is difficult to decide exactly what colour you want your furniture to be as it is more than likely you will be living with that furniture for many years. With this in mind we offer many options of coverings & also different combinations & finishes to ensure YOUR perfect piece of furniture is easily available to you. We also offer the different options to ensure we have something to cater to EVERYONE for example if you like the distressed look but don’t like the aftercare instructions for that type of leather we have a hard wearing distressed alternative. This is just another fantastic service we offer. We have narrowed down the options online but we offer MANY more options in our Rossendale showroom so please get in touch for more unique requirements.

To be honest, some of the chesterfields are firm but not necessarily uncomfortable. The deep buttoning style of the chesterfield design tends to be firmer than the modern fibre filled back designs, however you can choose a softer seat cushion, so although the back & arms are firmer the seats can be softer.

We only use full cowhides that are sourced mainly in the UK and Europe. Our leather is between 0.9mm to 1.4mm thick, we do not use split, bycast or patched up hides & our hides are tanned throughout, which on the darker shades you can see evidence of on the back side of the leather. Our leather is top quality, however due to different finishes the prices do vary, for example if you wanted suede effect leather there may be an amendment on the price from 10% - 30% depending on which range you choose.

We only use the very best quality foams & fillings. These are available in the following; soft, medium & firm. Also available are fibre fillings which give a looser, 'squashy' appearance & require more maintenance. We also offer a buttoned seat option which is a firm sit with the chesterfield button design.

The care instructions vary depending on what covering you choose. If you choose a fabric option, most of the fabrics can be cared for easily, however some of the fabrics do require dry cleaning so you would need a specialist dry cleaning company to do this in your home. The leather care also varies depending on the range you choose. If you choose standard hard wearing leather ranges, then using our standard conditioner a few times a year & cleaning with our leather cleaner (which you can buy in our store) will ensure your furniture stays in good condition. If you decide to purchase your furniture from us, we supply you with all the aftercare instructions needed to keep your furniture looking beautiful. We also have a little information on each leather & fabric on 'Our Materials' page.

When creating our ranges we had the customer (YOU) in mind. We wanted to make sure that if anything did go wrong (spillages/scissors in pockets/children & pet mishaps) then it would be easy to repair so buying a new suite wouldn’t be necessary. With all our ranges we completely achieved this as every piece has loose seat cushions which can be repaired easily & with our dedicated after care helpline we can advise you on what products are best for cleaning a wide range of spillages.

Most household contents insurance will cover your new furniture from Springvale. However, we would advise you to check with your insurance company. This will obviously save you money which you do not necessarily need to spend. If you feel you require a special insurance cover - we can offer you one. Please call 01706 211830 for details.